FAQs

Product Education

Q: What is the difference between platinum and white gold?

Platinum is a naturally white, durable metal that is more dense and hypoallergenic than white gold. White gold is mixed with other alloys and usually rhodium-plated for brightness. Over time, platinum maintains its colour, while white gold may require re-plating. You can learn more here.

Q: What diamond cut sparkles the most?

The round brilliant cut is the most sparkly diamond cut due to its 58 facets designed to maximise light reflection. It's the most popular choice for engagement rings. You can learn more on our insights section.

Q: What does carat weight mean in jewellery?

Carat weight measures a diamond or gemstone's weight, not its size. One carat equals 0.2 grams. Larger carat weights often result in higher prices, especially when paired with excellent cut and clarity.

Purchase Guidance

Q: How do I choose the perfect engagement ring?

Consider your partner's style, the 4Cs (cut, colour, clarity, carat), and your budget. Ventura offers bespoke consultations to help you create a meaningful, one-of-a-kind ring.

Q: What are the best anniversary gifts in jewellery?

Eternity rings, diamond pendants, and personalised bracelets make perfect anniversary gifts. Choose a piece that aligns with a milestone or meaningful memory.

Q: Should I buy a ring online or in-store?

Buying in-store allows for hands-on inspection and expert advice, while online offers convenience. Ventura combines both with private appointments and secure online shopping.

Sizing & Fit

Q: Can Ventura resize my ring?

Yes, Ventura offers complimentary ring resizing for most designs within 30 days of purchase. Visit us or contact our team for assistance.

Q: What happens if my ring doesn’t fit?

If your ring doesn't fit, Ventura provides resizing options depending on the design. Contact us to initiate a return or schedule a fitting.

Jewellery Care

Q: Can I wear fine jewellery every day?

While many pieces are designed for daily wear, it’s best to remove jewellery when swimming, exercising, or using household chemicals to prevent damage or wear.

Q: Is it safe to shower with gold jewellery?

Occasional showering is safe for solid gold, but frequent exposure to water and soaps may dull its finish. It's best to remove gold jewellery before showering for longevity.

Gifting & Occasions

Q: What jewellery should I get for a 50th birthday?

For a 50th birthday, opt for timeless pieces like a diamond pendant, engraved bracelet, or gemstone birthstone ring that reflects personal style and sentiment.

Q: Is jewellery a good gift for Valentine’s Day?

Yes, jewellery is one of the most meaningful and lasting Valentine’s Day gifts. Consider heart-shaped pendants, elegant earrings, or custom gifts from Ventura Fine Jewellery.

Q: How do I personalise a jewellery gift?

Ventura offers engraving, custom gemstone selection, and bespoke design options to personalise jewellery for special occasions or individual preferences.

Brand & Locations

Q: Where are Ventura boutiques located?

Ventura Fine Jewellery is based in Henley on Thames. Visit our store or book a consultation.

Q: Do you offer private appointments?

Yes, we offer one-on-one appointments for engagement rings, bespoke designs, or personal shopping. Schedule online or call us to book.

Q: Is Ventura jewellery made in the UK?

All Ventura jewellery is handcrafted in the UK using responsibly sourced materials, combining traditional techniques with contemporary design.

Policies & Services

Q: Do you provide certificates for diamonds?

All Ventura diamonds over 0.30 carats come with an official GIA or IGI certificate verifying authenticity, quality, and ethical sourcing.